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Accessible & Inclusive Banking

Services for Differently-abled Customers

As per RBI circulars DBOD. No. Leg BC. 91 /09.07.005/2007-08 dated June 4, 2008; DBOD.No.Leg.BC.123/09.07.005/2008-09 dated 13th April 2009, DBOD.No.Leg.BC.38

/09.07.005/2012-13 dated 5th September 2012, DBOD.No.Leg.BC.113 09.07.005/ 2013-14 dated May 21, 2014 and  DBR.No.Leg.BC.96/09.07.005/2017-18 dated 9th November,  2017 all banking services are being provided to  Differently-abled Customers.

Punjab & Sind Bank  is committed to providing all our services to  Differently-abled Customers without Discrimination.

The RBI guidelines DBR.No.Leg.BC.96/09.07.005/2017-18 dated 9th November, 2017 have been upheld by the internal circular numbers 3435 dated 10.01.2018 . These circulars uphold the bank’s commitment to offer all its banking services and products to  Differently-abled Customers without discrimination.

We are committed to make our websites, net banking and mobile banking compliant to Web Content Accessibility Guidelines (WCAG).

Our bank has accessible ATMs set up as per the ‘IBA Standards on Accessible ATM’.

Details about talking ATM locations visit our page https://punjabandsindbank.co.in/module/atm-list

In case of a customer with disability facing any difficulty in receiving any services of the bank please contact

Nodal Officer   for redressal

Name: Ms. Neerja

Designation: Chief Manager

Email: ho[dot]pd[at]psb[dot]co[dot]in 

Phone:  011-25765886

Download “BANKERS’ GUIDE FOR CUSTOMERS WITH SPECIAL NEEDS AND PERSONS WITH DISABILITIES” book Compiled by Indian Banks’ Association.

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