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FEEDBACK FORM

QUESTIONNAIRE

We are doing a survey on “customer satisfaction in Punjab & Sind Bank”. In this connection we request you to read the following items carefully and answer them. The answers you give will be held confidential and used purely for academic purpose. Please put a tick mark corresponding to your choice. We thank you for your valuable time.

 
Highly satisfied
satisfied
Moderately satisfied
Not upto the mark
Dissatisfied

BRANCH BANKING

ATM BANKING

PSB UNIC/INTERNET BANKING

GRIEVANCE HANDLING

OVERALL SATISFACTION

Based on marks rating will be allotted to each branch under specific zones as below:-

RATING CATEGORIES

85 and above 70 to less than 85 60 to less than 70 Below 60
High Good Average Below Average
 

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“Compare and Shop is a Service provided by Cheggout Services Pvt Ltd for Punjab and Sind Bank customer(s). Punjab & Sind Bank is providing this as a value added service. Punjab and Sind Bank does not guarantee or warranty or make any representation about the usefulness, worthiness and/or character of the product/service and/or discount or benefit.”

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